399et Privacy Policy — How We Handle Your Personal Data

Introduction

399et ("we", "us", "our") is committed to protecting the privacy and security of personal data belonging to all users of the 399et Platform ("Platform"). This Privacy Policy describes the categories of personal information we collect, the purposes for which that information is used, the circumstances under which it may be shared with third parties, and the rights available to you as a data subject. This Policy applies to all users of the Platform, including visitors, registered account holders and players, regardless of location.

By accessing the Platform or completing the 399et registration process, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal information in accordance with it. If you do not agree to this Policy, you must not use the Platform. We encourage you to review this Policy periodically as it may be updated from time to time.

Your Privacy at a Glance

The following highlights summarise 399et's core data commitments. Full details are set out in the sections below.

1. Information We Collect

399et collects personal information in the following categories when you use the Platform:

• Identity and contact information: your full name, date of birth, email address and mobile phone number, collected at registration and used to verify your identity and communicate with you.
• Account credentials: your chosen username and a hashed (irreversibly encrypted) version of your password. 399et never stores passwords in plain text.
• Transaction data: records of deposits, withdrawals, bets placed, game results and bonus activity associated with your account, retained for accounting and regulatory compliance purposes.
• Device and technical data: your IP address, browser type and version, operating system, device type and approximate geographic location (derived from IP), collected automatically when you access the Platform.
• Communications data: records of any messages exchanged with 399et support, including support tickets, emails and chat logs, retained to maintain service quality and resolve disputes.

399et does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data or biometric data. Where identity verification documents (such as a national ID card or passport) are requested, these are used solely for age and identity verification purposes and are handled in accordance with this Policy.

2. How We Use Your Information

Personal data collected by 399et is used for the following purposes:

1. Account management and service delivery: to create and maintain your 399et account, process deposits and withdrawals, settle bets, apply bonuses and provide customer support.
2. Identity and age verification: to confirm that you meet the minimum age requirement of 21 years and that your identity matches the details provided at registration, as required by our responsible gaming policy and applicable law.
3. Fraud prevention and security: to detect, investigate and prevent fraudulent transactions, money laundering, unauthorised account access and other prohibited activities. 399et uses automated monitoring systems to identify unusual patterns of account behaviour.
4. Legal and regulatory compliance: to meet our obligations under applicable laws and regulations, including anti-money laundering requirements, age verification obligations and any lawful requests from competent authorities.
5. Platform improvement: to analyse aggregated and anonymised usage patterns in order to improve the Platform's performance, user interface and game offering. Individual user data is not used for this purpose in an identifiable form.

3. Payment Data and Banking Credentials

When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, Visa or Mastercard, the financial transaction is processed directly between you and your payment provider through their own secure interface. 399et does not receive, store or have access to your bKash PIN, Nagad mobile banking password, card number, card verification value (CVV) or any other payment credentials.

399et retains transaction reference data (such as transaction IDs, amounts, timestamps and the payment method used) for accounting, dispute resolution and regulatory compliance purposes. This data is stored securely and is not used for any purpose beyond those stated in this Policy.

4. Cookies and Tracking Technologies

399et uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies are used:

1. Essential cookies: required for the Platform to function correctly, including session management, login state persistence and security token storage. These cookies cannot be disabled without impairing your ability to use the Platform.
2. Analytics cookies: used to collect aggregated, anonymised data about how users interact with the Platform, including pages visited, time spent per session and navigation paths. This data helps us identify usability issues and improve the Platform.
3. Preference cookies: used to remember your Platform settings, such as language preference and display options, so that you do not need to reconfigure them on each visit.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some Platform features. 399et does not use third-party advertising cookies or cross-site tracking cookies for behavioural advertising purposes.

5. Sharing of Personal Information

399et does not sell, rent or trade personal information. We may share your personal data with third parties only in the following limited circumstances:

1. Service providers: third-party companies that provide services to 399et on a contractual basis, including payment processing partners (bKash, Nagad, Rocket, Upay), identity verification services, IT infrastructure providers and fraud detection services. These providers are contractually bound to process your data only as instructed by 399et and to implement appropriate security measures.
2. Legal and regulatory authorities: competent government bodies, law enforcement agencies and regulatory authorities where 399et is required by law to disclose your personal data. This includes disclosures required under anti-money laundering legislation and court orders.
3. Business transfers: in the event of a merger, acquisition, asset sale or other business restructuring that involves the transfer of 399et's operations. In such circumstances, your personal data may be transferred to a successor entity as part of that transaction, subject to equivalent privacy protections.
4. With your consent: in any other circumstance where you have given your explicit, informed consent for 399et to share your personal data with a specific named third party for a specific stated purpose.

6. Data Retention

399et retains personal data for as long as is necessary to fulfil the purposes set out in this Policy, including to comply with legal, accounting and regulatory obligations. As a general rule, account data is retained for the duration of the active account relationship and for a period of up to five years following account closure, to satisfy applicable anti-money laundering record-keeping requirements.

Where personal data is no longer required for the purpose for which it was collected and no legal retention obligation applies, 399et will securely delete or irreversibly anonymise that data. You may request early deletion of your personal data by contacting 399et support, subject to any overriding legal retention obligations that may apply.

7. Your Rights as a Data Subject

You have the following rights in relation to the personal data that 399et holds about you:

• Right of access: you may request a copy of the personal data that 399et holds about you at any time. Requests will be processed within a reasonable timeframe, subject to identity verification.
• Right of rectification: if you believe that personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You can also update many of your account details directly through your account settings.
• Right of erasure: you may request that 399et delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations. Account closure requests will be processed within a reasonable period following identity verification.
• Right to restrict processing: in certain circumstances — for example, where you contest the accuracy of personal data held about you — you may request that 399et restricts the processing of that data while the matter is resolved.
• Right to object: you have the right to object to the processing of your personal data for direct marketing purposes at any time. You may opt out of receiving promotional communications from 399et by following the unsubscribe instructions in any such communication or by contacting our support team.

To exercise any of the above rights, please contact 399et support using the email address published on this site. We may need to verify your identity before processing your request. We will respond to all verified requests within a reasonable timeframe. Please note that some rights are subject to legal limitations — for example, we may be unable to delete data that we are required by law to retain.

8. Security Measures

399et implements technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include SSL/TLS encryption for all data in transit, access controls limiting data access to authorised personnel only, regular security audits and penetration testing, and secure data storage with encryption at rest where applicable.

While 399et takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. You are responsible for keeping your own login credentials confidential and for using a strong, unique password for your 399et account. If you suspect that your account has been compromised, please contact 399et support immediately using the email address on this site.

9. Children and Minors

The 399et Platform is strictly intended for adults aged 21 and above. 399et does not knowingly collect, process or store personal data relating to individuals under the age of 21. If 399et becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be closed. If you are a parent or guardian and believe that your child has registered on the Platform, please contact 399et support immediately using the contact email published on this site.

10. Changes to This Privacy Policy

399et reserves the right to update or modify this Privacy Policy at any time. When changes are made, the revised Policy will be published on this page with an updated effective date. Where changes are material, 399et will make reasonable efforts to notify registered users via a notice on the Platform or by email. Your continued use of the Platform following any update constitutes your acceptance of the revised Privacy Policy.

We encourage all users to review this Privacy Policy periodically to stay informed about how 399et collects, uses and protects personal data. If you have any questions about this Policy or about how your data is handled, please contact us using the details in the section below.

11. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the personal data that 399et holds about you, please contact our support team. All privacy-related enquiries are handled confidentially and will be responded to within a reasonable timeframe.

Continue Exploring 399et

Now that you have read our Privacy Policy, feel free to explore the 399et Platform. All your data is handled with care, and your experience is our priority.